Terms & Conditions
1. Medical Disclaimer
- Weight loss treatments, including bariatric surgery, are medical procedures that require thorough assessment and are not suitable for everyone.
- Outcomes vary between individuals and are influenced by factors such as medical history, lifestyle, and adherence to post-treatment guidelines.
- MWLS does not guarantee specific weight loss results or health improvements.
2. Consultation & Treatment Eligibility
- A consultation with a qualified healthcare provider is required to determine whether a treatment or surgical procedure is appropriate for you.
- Weight loss surgery and other treatments involve risks and potential complications, which will be explained during your consultation.
- The final decision on suitability will be made by the specialist based on medical assessments.
3. Advertising & Information Accuracy
- MWLS follows AHPRA advertising regulations, meaning:
- No testimonials, before-and-after images, or success stories are used in advertising.
- No guarantees or unrealistic expectations are implied about weight loss outcomes.
- Balanced and factual information is provided to ensure informed decision-making.
4. Risks & Limitations
- All medical procedures carry risks, including but not limited to surgical complications, infection, nutritional deficiencies, and the need for ongoing lifestyle changes.
- Your healthcare provider will discuss potential risks, benefits, and alternative options before any treatment is undertaken.
5. Privacy & Confidentiality
- MWLS complies with Australian privacy laws and protects patient confidentiality.
- Personal and medical information is securely stored and only used for medical purposes unless legally required to be shared.
6. Appointment & Cancellation Policy
- Patients are required to provide at least 24 hours’ notice if they need to cancel or reschedule an appointment.
- Missed appointments without prior notice may incur a cancellation fee.
7. Financial Responsibility
- Some consultations may be offered at no cost, but further services, tests, or procedures may have associated fees.
- MWLS provides payment plans where applicable, but financing approval is subject to third-party providers and not guaranteed.
- Patients seeking to use superannuation for medical funding must apply through the relevant authorities—MWLS can provide guidance but does not control approval decisions.
8. Informed Consent
- Before proceeding with any treatment, patients will receive detailed information about the procedure, risks, expected outcomes, and required lifestyle adjustments.
- Patients must provide written informed consent before undergoing surgery or any other medical treatment.
9. Limitation of Liability
- MWLS and its practitioners are not responsible for unforeseen complications arising from medical treatments.
- Patients are expected to follow all pre-operative and post-operative care instructions to minimize risks and improve outcomes.
10. Updates to Terms & Conditions
- MWLS may update these Terms & Conditions as needed. Patients will be notified of any significant changes.
📞 +61 3 9416 4418 | 📍 Suite 301, Level 3, 100 Victoria Parade, East Melbourne VIC 3002
🚀 By booking a consultation, you confirm that you understand and agree to these Terms & Conditions.