Terms & Conditions

1. Medical Disclaimer

  • Weight loss treatments, including bariatric surgery, are medical procedures that require thorough assessment and are not suitable for everyone.
  • Outcomes vary between individuals and are influenced by factors such as medical history, lifestyle, and adherence to post-treatment guidelines.
  • MWLS does not guarantee specific weight loss results or health improvements.

2. Consultation & Treatment Eligibility

  • A consultation with a qualified healthcare provider is required to determine whether a treatment or surgical procedure is appropriate for you.
  • Weight loss surgery and other treatments involve risks and potential complications, which will be explained during your consultation.
  • The final decision on suitability will be made by the specialist based on medical assessments.

3. Advertising & Information Accuracy

  • MWLS follows AHPRA advertising regulations, meaning:
  • No testimonials, before-and-after images, or success stories are used in advertising.
  • No guarantees or unrealistic expectations are implied about weight loss outcomes.
  • Balanced and factual information is provided to ensure informed decision-making.

4. Risks & Limitations

  • All medical procedures carry risks, including but not limited to surgical complications, infection, nutritional deficiencies, and the need for ongoing lifestyle changes.
  • Your healthcare provider will discuss potential risks, benefits, and alternative options before any treatment is undertaken.

5. Privacy & Confidentiality

  • MWLS complies with Australian privacy laws and protects patient confidentiality.
  • Personal and medical information is securely stored and only used for medical purposes unless legally required to be shared.

6. Appointment & Cancellation Policy

  • Patients are required to provide at least 24 hours’ notice if they need to cancel or reschedule an appointment.
  • Missed appointments without prior notice may incur a cancellation fee.

7. Financial Responsibility

  • Some consultations may be offered at no cost, but further services, tests, or procedures may have associated fees.
  • MWLS provides payment plans where applicable, but financing approval is subject to third-party providers and not guaranteed.
  • Patients seeking to use superannuation for medical funding must apply through the relevant authorities—MWLS can provide guidance but does not control approval decisions.

8. Informed Consent

  • Before proceeding with any treatment, patients will receive detailed information about the procedure, risks, expected outcomes, and required lifestyle adjustments.
  • Patients must provide written informed consent before undergoing surgery or any other medical treatment.

9. Limitation of Liability

  • MWLS and its practitioners are not responsible for unforeseen complications arising from medical treatments.
  • Patients are expected to follow all pre-operative and post-operative care instructions to minimize risks and improve outcomes.

10. Updates to Terms & Conditions

  • MWLS may update these Terms & Conditions as needed. Patients will be notified of any significant changes.
📞 +61 3 9416 4418 | 📍 Suite 301, Level 3, 100 Victoria Parade, East Melbourne VIC 3002

🚀 By booking a consultation, you confirm that you understand and agree to these Terms & Conditions.